Official Data Protection

Privacy Policy Solarbet 88 — Our Commitment to Protecting Your Data

At Solarbet 88, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform in Malaysia.

Updated: 1 January 2026
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How We Protect Your Privacy

Six core pillars of Solarbet 88's data protection for Malaysian users

256-Bit SSL Encryption
All data exchanged between your device and Solarbet 88's servers is protected by 256-bit SSL encryption — the same security technology used by Malaysia's major banks, including Maybank and CIMB.
Strict Access Controls
Your personal data is accessible only to authorised Solarbet 88 staff, and solely for legitimate operational purposes. All access is logged and automatically monitored by our systems.
We Do Not Sell Your Data
Solarbet 88 has never and will never sell, rent, or transfer your personal information to any third party for marketing or commercial purposes without your explicit consent.
Secure Data Storage
All data is stored in ISO 27001-certified data centres with multi-layered backup systems. Your password is never stored in plain text — it is encrypted using an irreversible hashing algorithm.
Minimum Data Collection
Solarbet 88 only collects information that is strictly necessary for the operation of your account. This "data minimisation" principle ensures your digital footprint on our platform is kept as small as possible.
Malaysia PDPA Compliance
The Solarbet 88 Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are upheld under applicable local law.

Our Commitment: Solarbet 88 fully respects your privacy. By using our platform, you agree to the collection and use of information as described in this Privacy Policy. Please read it carefully before using our services.

1 Introduction

Solarbet 88 is an online Sports Betting and casino platform operating for the Malaysian market. As a responsible platform, we understand that the trust of our members is our most valuable asset. Privacy Policy this clearly and transparently explains how we handle your personal information from the moment you register until you stop using our services.

This policy applies to all users of solarbet88.com, the Solarbet 88 mobile app, and all related services we provide. If you do not agree with any part of this Privacy Policy, please stop using our platform and contact our support team to close your account.

We update this Privacy Policy from time to time to reflect changes in our services or applicable laws. The "Updated" date at the top of this document will be revised whenever a material change is made.

2 Information We Collect

2.1 Information You Provide Directly

During the registration process and while using the platform Solarbet 88, we collect the following information that you provide voluntarily:

  • Full name as per MyKad
  • MyKad number or passport number
  • Date of birth (for age verification)
  • Active email address
  • Malaysian mobile number
  • Residential address
  • Bank account or e-wallet details (for deposit and withdrawal purposes)

2.2 Information Collected Automatically

When you use the Solarbet 88 platform, our system automatically records the following technical information:

Data Type Example Purpose
Device data Device type, operating system, phone model Display optimisation
IP address Network location Security & location verification
Browsing data Pages visited, session duration, clicks User experience improvements
Transaction data Deposit, withdrawal, and betting history Account records & compliance
Location data State, region (no precise GPS) Geolocation verification

3 How We Use Your Data

Solarbet 88 uses the information collected for the following purposes only:

  • Account management — registering, verifying your identity, processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX and other local methods, and processing withdrawals.
  • Platform security — detects and prevents fraud, hacking, money laundering, and other unlawful activities.
  • Legal compliance — meets the requirements of the Anti-Money Laundering Act (AMLA) and Malaysia's Personal Data Protection Act 2010 (PDPA).
  • Service communications — sends important notifications regarding your account, transactions, and security updates via email or SMS.
  • Service improvements — analyzes usage patterns to improve the user experience on the Solarbet 88 platform.
  • Customer Support — helps resolve enquiries, complaints, and technical issues you report to our support team.
  • Relevant marketing — sends relevant promotional offers and bonuses, subject to your notification preferences.

You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team.

4 Information Sharing

Solarbet 88 does not sell, rent, or disclose your personal information to third parties except in the following limited circumstances:

4.1 Trusted Service Providers

We work with selected third-party service providers to support the operation of our platform, including payment processors that handle transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by Solarbet 88.

4.2 Legal Requirements

Solarbet 88 may disclose your information to the relevant authorities when required by Malaysian law, including upon official request from Bank Negara Malaysia, the Companies Commission of Malaysia (SSM), or a legitimate law enforcement agency.

4.3 Protection of Solarbet 88's Rights

In cases involving fraud, legal proceedings, or the protection of Solarbet 88's rights, the necessary information may be shared with lawyers, auditors, or enforcement bodies directly involved in the matter.

Solarbet 88 never share your personal information with third-party advertising companies, data brokers, or social media platforms for marketing purposes.

5 Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the Solarbet 88 website. They help us recognise you on return visits, remember your preferences, and deliver a smoother, more personalised user experience.

5.2 Types of Cookies We Use

  • Essential Cookies — required for core platform functions such as login, session security, and transaction processing. These cookies cannot be disabled.
  • Performance Cookies — collects anonymous information about how you use the site to help us improve platform speed and performance.
  • Functional Cookies — saves your preferences such as language, display settings, and search history for your convenience.
  • Analytics Cookies — helps us understand which pages are most popular and how users navigate across our platform.

5.3 Managing Cookies

You can manage and delete cookies through your browser settings. Please note, however, that disabling essential cookies may affect certain features on the Solarbet 88 platform, including the ability to log in or process transactions smoothly.

6 Data Security

Solarbet 88 continually invests in the latest security infrastructure to protect your personal data. Key security measures we have in place include:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols
  • Data encryption at rest using AES-256
  • Two-factor authentication (2FA) for account login
  • 24/7 threat monitoring by our cybersecurity team
  • Regular penetration testing by independent security firms
  • Role-based access control (RBAC) for internal staff
  • ISO 27001-certified data centres with multi-layered physical security

While we take all reasonable steps to protect your data, no security system is entirely foolproof. In the event of a security incident involving your data, Solarbet 88 will notify you within 72 hours via your registered email address.

7 Data Retention & Deletion

Solarbet 88 retains your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.

  • Active account data — retained for as long as your account is active and in use.
  • Financial transaction data — retained for a minimum of 7 years after the transaction date, in line with Malaysia's AMLA requirements.
  • Security logs — retained for 2 years for investigation purposes if required.
  • Closed account data — deleted or anonymised within 90 days of account closure, unless a longer retention period is required by law.

To request the deletion of your personal data, please contact the Solarbet 88 support team. Requests will be processed within 30 business days, subject to mandatory retention requirements prescribed by law.

8 Your Rights Under This Privacy Policy

As a Solarbet 88 user and under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

01
Right of Access
You may request a copy of the personal information we hold about you at any time. Requests will be processed within 14 business days.
02
Right to Rectification
If any of your information is inaccurate or out of date, you have the right to request a correction through your account profile settings or by contacting our customer support.
03
Right to Erasure
You may request the deletion of your personal data, subject to mandatory retention requirements under applicable Malaysian law.
04
Right to Withdraw Consent
You may withdraw your consent to receive marketing communications at any time through your account settings or by contacting us directly.
05
Right to Restrict Processing
Under certain circumstances, you may request that we restrict how we process your data while a review or dispute resolution is pending.
06
Right to Lodge a Complaint
If you believe your privacy rights have been violated, you have the right to file a complaint with the Department of Personal Data Protection Malaysia or contact us directly for internal resolution.

9 Children's Privacy

The Solarbet 88 platform is exclusively for users aged 18 and above only. We do not knowingly collect or process personal information from any individual under the age of 18. Should we discover that a minor's personal data has been collected inadvertently, we will take immediate steps to delete that information and close the account in question.

Parents or guardians who believe their child has registered an account with Solarbet 88 should contact our support team immediately by email at support@solarbet88.com for prompt action.

10 Third-Party Links

The Solarbet 88 platform may contain links to third-party websites or services in certain contexts. Solarbet 88 is not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policy of every website you visit outside our platform.

11 Privacy Policy Updates

Solarbet 88 reserves the right to update or amend this Privacy Policy at any time. You will be notified of any significant changes via an in-platform notification or your registered email address, at least 14 days before the changes take effect. Your continued use of the Solarbet 88 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

12 Contact Us

For any enquiries, requests, or complaints regarding this Privacy Policy or the handling of your personal data by Solarbet 88, please contact our Data Protection Officer through the following channels:

  • Email: privacy@solarbet88.com
  • General Support: support@solarbet88.com
  • Live Chat: Available 24/7 on our platform
  • Response Time: Within 3 business days for privacy-related enquiries

Your privacy is our priority. The Solarbet 88 team is available to assist you in both Bahasa Malaysia and English at any time.

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Your Data Is Safe with Solarbet 88

Register today and enjoy a safe, transparent, and trustworthy online Sports Betting and casino experience. Your privacy is protected at all times — claim your welcome bonus of up to RM 288 now.

By registering, you agree to our Terms & Conditions and our Privacy Policy.

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